https://techcrunch.com/2020/09/23/yext-hitchhikers/

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Yext is making its site search product Yext Answers available to a broader set of customers today with the launch of a new program that it calls Hitchhikers . The company launched Yext Answers in October 2019 with the goal of making a brand’s website — rather than whatever shows up via Google search — the authoritative source of information about that brand. And earlier this year, Yext also introduced a 90-day free trial , which CEO Howard Lerman said was designed to help more partners deliver coronavirus-related answers. However, Lerman told me this week that Yext Answers has still been constrained by a setup process that requires a Yext employee “to understand our own software and bui... Full story

23 September

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