https://techcrunch.com/2020/01/22/servicenow-acquires-loom-systems-to-expand-aiops-coverage/

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ServiceNow announced today that it has acquired Loom Systems , an Israeli startup that specializes in AIOps. The companies did not reveal the purchase price. IT operations collects tons of data across a number of monitoring and logging tools, way too much for any team of humans to keep up with. That’s why there are startups like Loom turning to AI to help sort through it. It can find issues and patterns in the data that would be challenging or impossible for humans to find. Applying AI to operations data in this manner has become known as AIOps in industry parlance. ServiceNow is first and foremost a company trying to digitize the service process, however that manifests itself. IT service... Full story

22 January

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