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Karen Egan, VMware’s vice president for global services and NSX support, has a technical background and studied technology in school, but found her real passion was helping other businesses solve their problems. “What motivates me is talking to our customers,” says Egan. “I love sitting down, one-to-one, with our customers, hearing their challenges, and taking that back to our VMware engineers.”. Egan recently sat down with Eric Nielson, senior director of marketing at VMware, to discuss how her customer-focused role at VMware has given her a first-hand look at the issues companies face as they leverage new technologies, such as software-defined networking, and embark on the process of dig... Full story

13 March