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Hospitals can use artificial intelligence-driven technologies to automate manual and expensive processes. For instance, communicating with payers has become one of the most arduous responsibilities for revenue cycle departments. This is one of the messages health IT vendor Recondo Technology wants to get across to attendees at the upcoming HIMSS19 conference. "Anyone outside this department would be shocked at the sheer volume of transactions to process," said Eldon Richards, chief technology officer at Recondo Technology. "And payers typically will only go over three at a time on the phone. When you have on average 16,000 queries to wade through a month, that's not going to cut it.". The ... Full story

18 January