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As a journalist who has covered the travel industry for many years, I’ve taken my share of business trips — the good, the bad, and the ugly. One of the ugliest was a trip to Chicago for a day of meetings . I opted for an 8 p.m. flight on an airline I don't usually use so that I could work a full day at the office. Big mistake. The flight was delayed until after midnight because of weather, then got rerouted to Rockford, Illinois. But my suitcase got held hostage because Rockford’s baggage handlers were — get this — gone for the evening. I wouldn't normally have checked my small carry-on, but the airline took it from me as a precautionary measure b ecause I was in the final zone for boarding. (Turned out there was plenty of overhead space!) Full story

21 August