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Image caption Ruthie Townsend found her firm's redundancy process upsetting. When travel start-up Pana held a meeting for all of its employees over Zoom, they explained that some staff would be laid off, and that there would be two further calls that morning - one at 09:00 for those who would be laid off, and one at 09:45 for those who would not. Employees would know which meeting they were attending by the invites they would have received by email. Sales executive Ruthie Townsend was invited to join the 09:00 call but, due to the shock of the news, she could not remember which call was for those about to be laid off, and which was for those being retained. "Because it was such a highly st... Full story

2 June