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At least 5,000 children seeking special educational needs support (Send) are to have their cases reviewed after a London council landed a stinging rebuke from the local government ombudsman. Concerns about "systemic failures" in Richmond's Send department prompted the watchdog to take the highly unusual step of ordering the full-scale audit. The ombudsman found missing documents, mislabelled files and protocols ignored while looking into three complaints. Richmond accepted the findings in full. The council which is usually found in the higher end of the education league tables, has agreed to undertake the review of its provision, which is run by an external company. OTHERS AFFECTED? The w... Full story

17 January