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Ableton's Asia Pacific team, based in Tokyo, is looking to expand on its ability to provide both end-customers and retail partners in Japan with first class support. In joining our small and diverse regional team, your job will be to ensure that Ableton maintains its reputation for attentive, friendly and flexible customer service. YOUR TASKS. - Answering end-customer and retailer inquiries via phone, chat and email. - Providing customer service by helping end-customers and retail partners with sales, orders, and account & licensing queries. - Providing occasional first-level technical support, helping customers with usability issues, setting up our products and other tasks. - Connecting with our user base on social channels Full story

18 August